Crown American Hotels' 100% Satisfaction Guarantee:“We pledge that your stay will be comfortablein friendly, clean surroundings. If any partof your stay does not meet with yourexpectations, give us a chance to correct it.If you’re not satisfied, you don’t pay for that part of your stay.”
Crown American Hotels' Mission Statement: "We strive to exceed the expectations of ourguests in a home away from home environment."
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